Frequently Asked Questions
Welcome to Hamilton Nissan's FAQ page! We understand that buying, selling, or servicing a car comes with a lot of questions. To help you feel confident and informed, we've gathered answers to some of the most common inquiries we receive from our customers in Hagerstown and the surrounding communities.
Our goal is to make your experience with us as clear and simple as possible. If you can't find the answer you're looking for, please don't hesitate to contact our friendly team.
Vehicle Sales & Inventory
Choosing a Certified Pre-Owned Nissan offers excellent value and peace of mind. Each CPO vehicle undergoes a rigorous 167-point inspection to ensure it meets our highest standards. Benefits include a 7-year/100,000-mile limited warranty, 24-hour emergency roadside assistance, and a detailed CARFAX® Vehicle History Report. It’s a great way to enjoy the quality and reliability of a Nissan at a pre-owned price.
A new car has never been owned and comes directly from the manufacturer with a full factory warranty. A used car has had at least one previous owner. At Hamilton Nissan, we offer a wide selection of both, including high-quality used vehicles and Certified Pre-Owned models that provide a like-new experience with added warranty protection.
Absolutely! We encourage you to test drive any vehicle you are interested in. A test drive is the best way to ensure the car is a perfect fit for your driving style and needs. You can schedule a test drive online or by calling us, and we will have the vehicle ready for you when you arrive.
Financing & Trade-Ins
Our dedicated finance center works with a wide network of lenders to offer flexible and competitive financing solutions for all credit situations. Whether you have excellent credit or are working to build it, we can help you secure a loan that fits your budget. You can even start the process from home by filling out our secure online finance application. To learn more about your options, visit our Finance Center.
Yes, you can. Many of our customers trade in vehicles that still have an outstanding loan. Our team will appraise your vehicle and help you understand the process. We will work with you to pay off the remaining balance and apply any positive equity toward your new purchase. If you owe more than the trade-in value, we can often roll that amount into your new loan.
We use a combination of market data, your vehicle's condition, mileage, and history to determine a fair and competitive trade-in value. Our appraisers will conduct a thorough inspection and provide you with a transparent, no-obligation offer.
Service & Maintenance
Scheduling service is easy! You can book an appointment through our online service scheduler on our website at any time. You can also call our service department directly during business hours to speak with a service advisor who will be happy to assist you.
Our state-of-the-art service center is equipped to handle all your vehicle's needs. From routine maintenance like oil changes, tire rotations, and brake inspections to more complex engine and transmission repairs, our factory-trained technicians have the expertise to keep your vehicle running smoothly. We use genuine Nissan parts to ensure the highest quality and performance.
Of course! We proudly service all makes and models, regardless of where they were purchased. Our skilled technicians are here to provide top-quality care for your vehicle and ensure it remains safe and reliable on the road.
Still Have Questions?
We're here to provide the answers you need. Feel free to reach out to our team at Hamilton Nissan, and we’ll be glad to assist you.
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